Returns & Exchanges

At Crazinos, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as stress-free as possible.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it firmly to the outside of your return package.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking number handy while we process your refund or replacement.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing